ANSWERS TO YOUR QUESTIONS

Shopping Information

What's the cost of shipping?
Shipping rates are calculated at checkout by size and weight of your shipment. You may select which shipping option you'd prefer.

Garden Flag of the Month subscription ships FREE.
When will you ship my order?
If you order today, your items will ship within 1-2 weeks. In stock items will ship in approximately 1 week. Items that have to be painted or printed will ship in approximately 2 weeks.

If you are a box subscriber, your items will ship by the 25th of each month.
How long will it take to arrive?
Orders typically take 3-5 business days to arrive once shipped. Tracking will be provided by email once your order's shipping label has been printed.
Where do you ship?
We ship anywhere in the US!

Payment Information

Do I have to pay sales tax?
Tax amounts (if any) are based on your shipping location and vary by county and state. Our website automatically calculates sales tax when you enter a shipping location.
When will I be charged?
Your account will be charged within 24 hours of completing checkout.

Orders and Subscription Management

How can I check my order status?
First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login. Once you login, you’ll see a list of recent orders. Here, you can cancel an order, view, or pay an outstanding balance. You may not cancel orders after they have been shipped.
Can I change my subscription?
Sure! First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login and click "Subscriptions". From there, you may skip a month, pause your boxes, or cancel your subscription. You can also access the "Subscription" option from your order confirmation email.
How do I track an order?
After your shipping label has been printed, you'll receive an email from us with tracking information. You may also obtain a tracking number by clicking “Order History” in the "My Accounts" links section. Once you sign in, you will see an order status and a tracking number.
What comes in the box?
You will receive a custom-designed UV printed garden flag once a month!